General
Reliance Retail Limited, having its registered office at 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India ("Reliance", "we", "us" or "our") manages and operates the Smart PriceCheck mobile application ("App"), which facilitates the sale and purchase of products and services listed on the App.
The term "User" or "you" means any individual or entity which uses, accesses, or browses the App and/or purchases Products.
Reliance is committed to protecting and respecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, disclosure, processing, transfer, storage, retention, and safeguarding of your Information as provided through the App.
Applicability of Policy
By accessing, using, or purchasing on the App, you agree to be bound by the terms of this Privacy Policy and consent to the collection, storage, handling, sharing, and transfer of your Information in accordance with this Policy, and agree to be governed by the laws of India including applicable data protection and privacy laws.
This document is an electronic record governed by the Information Technology Act, 2000. If you do not agree with any provisions of this Privacy Policy, we advise you to not use or access the App.
Type of Information Collected
You may withdraw your consent for collection and use of your Information at any time. However, doing so may result in loss of access to certain services. Withdrawal of consent does not affect processing based on prior consent.
Personal Information
Sensitive Personal Data or Information
Any details relating to Personal Information as provided to us for delivering Products, or received under lawful contract for processing or storage.
Use of Information Collected
Collection
Information is collected to help provide services, complete transactions, display Products, or participate in events and contests. Certain documents or information may be required by applicable laws.
Usage — We use your information to:
Sharing
Your Information may be shared with our affiliates for a seamless shopping experience, including name, contact details, purchase history, saved addresses, payment information, and browsing behaviour. You may opt out by unsubscribing or uninstalling the App.
We may also disclose Information to trusted third-party service providers under confidentiality obligations, and to authorities as required by law, fraud prevention, or protection of rights and safety.
Retention
Information is retained only as long as necessary to fulfil the purposes in this Policy, unless a longer period is required by law. Once purposes are achieved, all Information is deleted securely.
Changes to this Privacy Policy
Your Information will be treated in accordance with applicable laws and regulations. This Privacy Policy is subject to changes based on business, legal, or regulatory requirements, and will be updated online. We will make efforts to communicate significant changes. Your continued use of the App after any modification constitutes acceptance of such changes.
Third Party Applications, Websites & Services
Your mobile service provider, OS provider, third-party apps, social media platforms, and websites you access may independently collect, use, and share your information. We do not control these third parties — please consult their respective privacy policies.
The App may include links to external websites or display third-party ads. Once you leave our App, the privacy policy of the visited site governs your information. We are not responsible for the privacy practices or content of such third-party websites.
Non-Personal Information
Non-personal information includes data that does not personally identify you, such as unique system or hardware identifiers, software, and peripherals. When combined with personal information, it is treated as personal information.
Location Services
The App may access, collect, and analyse your location through Bluetooth, Wi-Fi signals, and other technologies to provide and improve its services. Location settings must be enabled on your device for this.
Except where specific services require personal identification, location data is collected anonymously. By using the App, you consent to the transmission, collection, maintenance, processing, and use of your location data.
Cookies
When you visit or browse the App, we automatically receive information such as the referring URL, IP address, operating system, browser type, email patterns, and your internet service provider. This is used solely to analyse overall user trends and improve our Products.
You may disable cookies via your browser settings; doing so may impair, degrade, or restrict access to certain areas of the App.
Other Information the App Collects
The App may collect additional information as described within the App or with your consent. Choosing not to provide certain information may affect your ability to use some services.
At the time of installation, the App will request permissions including: Device location, Camera access, Microphone access, SMS, and File system access. You acknowledge and agree to providing such permissions.
Opt-Out
Third-party service providers with whom we share your Information are not permitted to market their own services to you. You have the opportunity to opt out of receiving non-essential, promotional, or marketing-related communications from us or our partners.
📞 18008910001 | 18001027382
(8:00 AM – 8:00 PM, 365 days a year)
Access, Correction and Deletion
We strive to keep your records updated and accurate. You are responsible for ensuring that the Information you provide is correct, current, and that you have all necessary rights and permissions to share it.
Queries & Complaints
We are committed to protecting your Information and welcome your feedback. For any privacy-related concerns, please reach out using the details below.
18008910001 / 18001027382
8:00 AM – 8:00 PM, 365 days
3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002